Definitions
“Client” means the person paying for the Booking.
“Passengers” means all passengers named and unnamed in the Booking.
“Lead passenger” means the first passenger named in the Booking.
“You” and “your” means any customer including all passengers named in the Booking (or any applicable ones).
“Transport Operator” means the professional transport service provider who will perform the transfer.
“Booking” means a reservation for transfer services made with us.
“Transfer service” means any service provided by us for the transportation of passengers by road and includes any other services provided by us in connection with or in connection with such transportation.
“Transfer Voucher”, “Booking Voucher”, “Voucher” means the written confirmation of the Booking that we will send to you by email.
“Contract” means the Booking and these Terms and any other terms and conditions specified to apply to the Booking.
“Terms” means these terms and conditions.
“Website”, “Websites” means www.sunviptransfer.com or any other website owned or operated by us.
Cancellation Clauses
You must cancel your reservation at least 6 hours in advance. Refunds will not be given for reservations cancelled at the last minute and the rights arising from this will be claimed from the person who made the reservation.
You cannot get a refund for reservations made after the cancellation date and time.
Cancellations made before the cancellation date will be refunded to you with the payment method you used.
You can only make changes to your reservations that have passed the change date through our call center.
By purchasing this service, you are deemed to have accepted the cancellation and change conditions for the vehicle you have selected.
Refunds will be made within 15-28 days depending on the option you paid.
